Are all products covered by warranty?
All the products that we sell are sourced in India and are covered by the warranty periods specified by each manufacturer. Usually all electronic items are covered by 1 year warranty and mobile accessories are covered by 6 months warranty.
What is the return policy?
Crystal.one provides free replacement of defective products within 30 days of receiving the products. Crystal.one will also pay for the shipping of defective products and re-shipment of replacement products.
How much do I have to pay for delivery?
Crystal.one provides free delivery for all products.
What is the estimated delivery time?
The actual delivery time is mentioned on the product description page. It ranges from 3 to 7 days depending on the availability. With every order you will receive an email containing the details of the order placed by you. Once we ship an order you will receive an email with the shipping details which will help you track the shipment.
Who will deliver my order?
The delivery will be done by reputed couriers. If there is no courier service in your area we will ship non-electronic items through government registered speed post. In case of electronic goods we will contact you to work out the best possible solution.
Does Crystal deliver internationally?
Crystal does not deliver outside India.